The option for 2nd Day Air delivery is available in some areas for an additional $9.95 added to your shipping charges. It arrives in 2-4 business days and ships via United States Postal Service. Products shipped to Canada ships via UPS Standard or United States Postal Service for and additional $9.95 and arrives in 3-10 business days.

Please note, you may be subject to import duties and taxes once a shipment reaches your country. We are not responsible and have no control over these duties and fees. Please provide us a daytime address for delivery. We recommend no P.O. Box address. UPS and FedEX will not deliver to P.O. Boxes. We are not responsible for lost or damaged packages not shipped by UPS or FedEx.

Return Policy Orders can be returned up to 30 days after the ship date for a full refund minus shipping and gift wrap charges. If you would like to return a product from your order simply send the unopened product back to the address below in its original sealed packaging. You can expect a refund within one billing cycle of our receiving your returned product. If shipping was free for your order it will be deducted from the credit we apply to your credit card. Please note, we do not accept returns for cosmetics and skincare items due to health reasons, please make your selections carefully.

In order to receive a full refund or exchange, all merchandise must be returned in less than 30 days upon date of your receipt. No returns accepted without our authorization approved, and you must include your proof of purchase. All merchandize must be in the same condition as received.

Shipping cost is non-refundable for undelivered, unclaimed, returned and refused packages, unless we made an error.

Lifetime Replacement Warranty In the event that your product should fail due to a defect in materials or workmanship, we will replace it, at no charge. The Lifetime Warranty Against Defect in Materials and Workmanship covers the end user of the product against product failure when the product is used for it's intended purpose. Warranty claims arising from improper use, abuse, modification, man made materials or general wear and tear, will be rejected. Distributors, Retailers, Resellers and those persons and / or organizations that use the product in commercial settings, such as but not limited to, Hair Stylists, Hairdressers, Salons, Cosmetology Schools or other training institutes are excluded from warranties listed herein unless otherwise specified.